Nationwide Toll Free Number

Give your customers an easy way to enter your virtual office to leave your employees messages, send you a fax, listen to company information or retrieve messages you have left for them.

• Use the Nationwide Toll Free Number in advertising campaigns

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Voice Mail

Now you can use the same voice mail system that corporations are utilizing.  AVC offers the most feature rich and user friendly voice mail system available.  Take a look at our Mailbox Features and you will see why we are #1.  The virtual office includes 5 voice messaging mailboxes.  Usually enough to satisfy the needs of most small business owners but if not you can always purchase additional mailboxes.

• Callers and users are completely prompted through all actions

• Forward messages to others in your company

• Send voice or fax messages to multiple employees

• Can automatically play New messages once connected

• Never give customers a busy signal, AVC handles simultaneous calls

• Unlimited new incoming messages

• Extremely long message lengths

• Update your greetings quickly and easily and as often as you like

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Fax Mail

Receive Fax documents like they were voice messages.  When a Fax is sent to an AVC mailbox, it is stored as such and available for printing at a later date.  You can have these messages sent directly to a specified number  or print them whenever you are ready.

• No need to have a second Fax Line

• Traveling employees love this feature as they can receive and print Fax documents while on the road

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All Inclusive Mailbox

How much time is wasted during the day checking multiple voice mailboxes.  You probably have a cell phone, home phone, business telephone number, etc all with different voice mail on them.  With AVC you can eliminate all of the mailboxes and use our All Inclusive Mailbox to answer any or all of your telephone lines.

• Save Valuable time during each day

• Clean and consistent voice mail no matter what number a caller reaches

• Never miss a message again because you forgot to check that mailbox

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Guest Mailboxes

Each mailbox has the ability to establish three guest mailboxes.  These mailboxes are used in conjunction with your AVC mailbox in order to establish a voice mail network.  You can send and receive messages amongst these mailboxes quickly and easily.

• Establish mailboxes for important clients

• Stay in contact with your family while on the road

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Simultaneous Calls

AVC was designed to offer large corporations the best outsourced voice mail in the country.  In order to do this we had to ensure there would never be a time when a caller would receive a busy signal or worse get a ringing telephone that is never answered.  With AVC, this will never happen to you or your callers.

• Save money by not purchasing additional lines

• Callers will never receive a busy signal

• You determine the number of rings callers will hear

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Voicemail Menu

Make your company sound like the multi-million dollar corporation it isn't.  AVC allows you to customize a voice menu with whatever options you might want to utilize. 

• Send callers directly to the mailbox they request

• Establish Information Centers to disperse routine information

• Hours of Operation

• Dial by Name

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Company Greeting

The first thing callers will hear is your primary Company Greeting.  This is an important part of the Virtual Office as this will establish the callers first impression with your company.  This can be changed as often as you like or never at all.  Take a look at our Mailbox Features to understand all of our different types of greetings.

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Hours of Operation

Sometimes callers just want to hear when you are opened.  Now they can do this by simply entering your voice mail menu and selecting the appropriate option.

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Dial By Name

AVC can also establish a Dial By Name option off of your voice mail menu.  Callers will be prompted to spell a subscribers last name however they only need to enter the first couple digits.  Once the system realizes who they are looking for it will direct them to the appropriate mailbox.

• Make your company look like it has multiple employees

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Information Centers

Have you ever needed a way to disperse routine information to numerous callers?  If so then the Information Center Mailbox is for you.  You can establish Information Center Mailboxes off of your voice mail menu or we will supply a separate toll free number for customers to call.

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Outcalling

As with Paging, Outcalling is another important way for the system to reach you whenever there is a new message.  You can have the system call your mobile phone and play your messages to you automatically.

• Program the system to only call you during an emergency

• Have the system automatically start playing new messages

• Develop schedules to dictate when you will receive calls

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Email Notification

AVC has recently launched the ability to notify a user of new messages through email.  This service can be established to send a new email only when you have no unheard messages in your inbox and you receive a new message or any time you receive a new message.

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Pager

One of the most important things a company can do is offer exceptional customer service.  In order to do this you need to immediately know when a customer needs a response.  With AVC you can have the system page you whenever there is a new message left in your mailbox.

• Program the system to only page you during an emergency

• Establish multiple schedules to dictate when the system will page you

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How much does this service cost?

Virtual Office - $29.95 per month

• Toll Free Number

• Five Voice Messaging Mailboxes

• Pager, Outcall and Email Notification for Voice Messaging Mailboxes

• One Information Center Mailbox

• FaxMail

• Fax Overflow Mailbox

• Voice Mail Menu

  • Company Greeting

  • Hours of Operation

  • Spell By Name

• Telephone Consultation

Additional Features - Priced Per Feature

• Additional Toll Free Numbers

  • Give employees their own number so clients can call directly into their voice messaging mailbox

  • Required for all inclusive upgrade to function properly

  • $3.95 Per Month

• Additional Voice Messaging or Information Center Mailbox

  • $5.95 Per Month

  • 10% discount after 10 additional mailboxes

Usage Charges

• Toll Free Usage

  • Toll Free Usage charge is billed in exact seconds after the first 30 seconds of the call. 

  • Toll free usage is billed whenever a caller is connected to one of the toll free lines AVC supplies.

  • $0.09 per minute

•  System Connect Time (Rhode Island Customers)

  • RI customers may elect to also have a RI local access number in addition to a toll free number.  This way they can advertise the local number in RI and not get charged any usage for it.  The fee for a local access number is 6.95 per month.

•  Fax Transmission

  • $0.10 per page

• Outcall and Paging

  • $.09 per minute

Setup Fee

• This is a one time fee that covers the entire account creation.  AVC will custom record the voice mail menu for free.  This fee also covers unlimited telephone technical support for both customer service issues as well as technical concerns.

• $25.00 one time fee

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What are my payment options?

In order to activate your account, AVC requires the first month's rent and Setup Fee to be paid in advance.  You can either call AVC and we will send an invoice for the charges or you can fill out a credit card authorization form, fax it back to 401-454-1520 and we can establish your account usually that same day.

Regardless of whether or not you use a credit card for your first month's fees you have the option of being invoiced on a monthly basis or to have your charges automatically applied to a credit card and a statement being sent showing what fees were charged.

       Credit Card Authorization Form (txt)

       Credit Card Authorization Form (.doc)

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